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Use our WhatsApp 24/7/365 quick service for advice and questions at +49 1726904004
Use our WhatsApp 24/7/365 quick service for advice and questions at +49 1726904004

FAQ

shipping costs

  • You can view shipping costs here .

delivery times

  • We usually deliver within 3-5 days.
  • For production items such as stainless steel furniture, the delivery time is approximately 12-15 days. 72h furniture is excluded; this can be delivered within approximately 3 days.
  • Individual order items currently have delivery times of approximately 3-6 weeks.

payments

  • We prefer bank transfer or Paypal payment.
  • You are also welcome to use the other payment methods listed.
  • Installment payments are currently only possible via the named payment providers such as KLARNA, etc.
  • Cash payments are only permitted in exceptional cases.

discounts

  • Items with special discounts can be found under the Promotional Items category.
  • For bulk orders we will give you an individual extra discount.
  • As a regular customer, you will receive agreed special discounts.

Operating instructions / Technical data

  • We try to provide you with as much technical information as possible.
  • We can send you operating instructions, exploration drawings and other technical details in PDF / JPG format via email. Write to us at: office@elb-gastro.de.
  • A download area with the respective data sheets is currently not available.
  • You can find more information in the media library in the catalogue of the respective manufacturer.